Privacy Policy for Hersmile

Effective Date: May 30, 2026

Welcome to Hersmile (accessible via hersmile.in). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

 

1. Information We Collect

We collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, billing address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site (such as online chat and purchases).

• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. Note: We do not store full card details; all payments are processed securely through our payment gateway partners.

• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

• Order Tracking & Communication Data: Data required to send you order updates, shipping links, and automated notifications (via SMS, Email, or WhatsApp) to ensure safe and confirmed delivery.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.

• Process and fulfill your orders, payments, and refunds.

• Send you tracking details, order confirmations, and delivery updates.

• Manage communication (such as WhatsApp/SMS automation for order verification and reducing Return to Origin - RTO).

• Improve our website, products, and overall customer service.

• Deliver targeted marketing, promotional offers, and news about Hersmile (which you can opt-out of at any time).

• Prevent fraudulent transactions and monitor against theft.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and shipping/logistics operations.

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. You can update your account information at any time by logging into your account settings or contacting our support.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Company Name: Hersmile

• Email: ritikkumarpaswan816@gmail.com

• Phone: 9832899884

• Address: 384/8 Shastrinagar Bhagwanpur Kharagpur Pin-721301